Lone Tree Cleaners at 4635 Golf Course Road, Antioch, California.

When there is a discrepancy in pricing your answer should not be any of the following
A: Don’t listen to my husband; he doesn’t know what he is talking about
B. Your mistaken my family owns all the dry cleaners around here this is a fair price
C. Okay I see you are cheap
I spotted it after my nail appointment I was headed to my dry cleaners in Brentwood and thought why not try a local business. I walked in and was greeted by an older gentlemen (which turns out is the owner/husband) and an older lady. I brought my clothes in and asked him how much it would be for my items (15 items) total. Varying from dresses, pants, blouses and an evening gown. After the gentlemen went through the items. Talked with the older women who I assume is a seamstress then said to hem the gown would be 35 dollars and asked if I was sure. I said yes, that was fine and what would be my total. He added every thing up and told me $135.00. I was thinking wow that is a really good price if they do a great job this would be my new dry cleaners. So I restated the price and he said yes asked me when I would like to pick up. Realizing I was a new customer we set up an account he printed up my ticket and I left with my daughters. Today I show up and the lady tells me my total is $204.00! I am shock because that was not the price given to me. She gives me all the excuses under the sun as to why the cost is different. If your husband doesn’t know how to charge people why is he working the front? I am not cheap when it comes to having good service but I feel as a customer I deserve the option to do business with you based on you running an honest business. I could have just went to my original dry cleaner received excellent customer service and great work for a price I knew for certain did not change dependent upon who was working. So at this point I don’t have my original ticket, I have other places to be, so I initiate to pay her she then says, ‘I’m going to call my husband, I think you were mistaken, you must just not want to pay, here I am going to give you a discount and said I’ll charge you an even 200.00”. I look at her and say Ma’am charge my card the amount you listed and I will be on my way, I just don’t ever plan on doing business with you again”.
Purely disgusted not to mention their dry cleaning is not up to par at all. The clothes are cleaned in a factory in Oakland (her husband told me this) and it looks like a warehouse job & the Hem on my dress is uneven.
Lessoned learn. My recommendations find somewhere else to go!